FAQ - POP Email Clients - Existing Accounts

Description: The steps below assume that you have a valid, active email account already setup with SolutionPro. While you are in the Outlook 2010 program, perform the following steps:

1. Click File
2. Click Info
3. Click Account Settings
4. Click the pop out drop down Account Settings
5. Double click your email account
6. Type in the following for Incoming Mail Server: mail.spro.net
7. Type in the following for Outgoing Mail Server: mail.spro.net
   
   NOTE: OPTIONAL If you have your own domain name and your email does not end with @spro.net, you can change the POP3 & SMTP server settings to: mail.yourdomain.com
   
   
8. Type your Full Email Address for the Username
9. Type your Password
10. Click More Settings
11. Click the Outgoing Server Tab
12. Click the checkbox My Outgoing Server (SMTP) Requires Authentication
13. Click the Advanced Tab
14. Type 587 in the Outgoing Server field
15. Click Ok
16. Click Next
17. Click Finish
18. Click Close

That's it!

NOTE: If you are unable to send email after you have changed these settings it is possible that your internet service provider may be blocking your outbound email for security reasons. Providers such as Cableone, Verizon, and Clear have been known to do this. If this scenario applies to you, all outgoing email support questions will need to be directed to your ISP. SolutionPro does not have the ability to manage outbound email restrictions set in place by an internet service provider.