FAQ - POP Email Clients - Existing Accounts

Description: The steps below assume that you have a valid, active email account already setup with SolutionPro. While you are in the Outlook Express program, perform the following steps:

1. Click Tools  
2. Click Accounts
3. Click the Mail Tab
4. Double Click your email account
5. Click the Servers Tab
6. Type in the following for Incoming Mail POP3: mail.spro.net
7. Type in the following for Outgoing Mail POP3: mail.spro.net
   
   NOTE: OPTIONAL If you have your own domain name and your email does not end with @spro.net, you can change the POP3 & SMTP server settings to: mail.yourdomain.com
   
   
8. Type your Full Email Address for the Username in the Account name field
9. Type your Password
10. Click the checkbox My Server Requires Authentication
11. Click the Advanced Tab
12. Type 587 in the Outgoing Mail SMTP field
13. Click Ok
14. Click Close

That's it!

NOTE: If you are unable to send email after you have changed these settings it is possible that your internet service provider may be blocking your outbound email for security reasons. Providers such as Cableone, Verizon, and Clear have been known to do this. If this scenario applies to you, all outgoing email support questions will need to be directed to your ISP. SolutionPro does not have the ability to manage outbound email restrictions set in place by an internet service provider.