FAQ - POP Email Clients - New Accounts

Description: The steps below assume that you have a valid, active email account already setup with SolutionPro. While you are in the Outlook 2011 program, perform the following steps:

1. Click  the Tools menu
2. Click Accounts
3. Click Add Account
4. Type your email address
5. Type your password
6. Uncheck Configure Automatically
7. Click Add Account
8. Type your Full Email Address in the Username field
9. Select POP from the Type dropdown
10. Type in the following for the Incoming server: mail.spro.net
11. Type in the following for Outgoing server: mail.spro.net
    
    NOTE: OPTIONAL If you have your own domain name and your email does not end with @spro.net, you can change the POP3 & SMTP server settings to: mail.yourdomain.com
    
    
12. Check Override default port under the outgoing server section
13. Uncheck use SSL
14. Type 587 in the box after the outgoing server field
15. Click Add Account
    
    NOTE: You may be prompted to add your account information to the keychain, make your desired selection to continue.
    
    
16. Click the More Options button
17. Select Username and Password from the Authentication drop down box
18. Type your Full Email Address in the Username field
19. Type your password
20. Click Ok
21. Verify the account settings
22. Close the Accounts window

That’s it!

NOTE: If you are unable to send email after you have changed these settings it is possible that your internet service provider may be blocking your outbound email for security reasons. Providers such as Cableone, Verizon, and Clear have been known to do this. If this scenario applies to you, all outgoing email support questions will need to be directed to your ISP. SolutionPro does not have the ability to manage outbound email restrictions set in place by an internet service provider.