FAQ - POP Email Clients - New Accounts

Description: The steps below assume that you have a valid, active email account already setup with SolutionPro. While you are using your iPhone, iPod, or iPad perform the following steps:

NOTE: If this is the first email account you're setting up on your iPhone, tap Mail. Otherwise, from the Home screen, tap Settings.

1. Tap Mail, Contacts, Calendars
2. Tap Add Account
3. Tap Other
4. Type your Name
5. Type your Full Email Address
6. Type your Description
7. Type your full email address in the username field
8. Type your Password
9. Tap Next
10. Tap POP
11. Type mail.spro.net in the hostname field
12. Type your full email address in the username field
13. Type your Password
14. Scroll down and enter the Outgoing Mail Server information
15. Type mail.spro.net in the hostname field
16. Type your full email address in the username field
17. Type your Password
18. Tap Save
19. Tap Continue on the server identity message
    
    NOTE: The connecting / verifying will take several minutes
    
    
20. Tap Yes if prompted with an SSL message
21. Tap the newly created account from the accounts list
22. Scroll to the bottom of the settings page
23. Tap Advanced
24. Turn SSL OFF
25. Tap Server Port
26. Delete the current value and type 587
27. Tap the Home Button

That’s It !

NOTE: If you are unable to send email after you have changed these settings it is possible that your internet service provider may be blocking your outbound email for security reasons. Providers such as Cableone, Verizon, and Clear have been known to do this. If this scenario applies to you, all outgoing email support questions will need to be directed to your ISP. SolutionPro does not have the ability to manage outbound email restrictions set in place by an internet service provider.