FAQ - POP Email Clients - New Accounts

Description: The steps below assume that you have a valid, active email account already setup with SolutionPro. While you are in the Mac Mail program, perform the following steps:

1. Click  the File menu
2. Click Add Account
3. Click New
4. Select POP from the Account Type dropdown
5. Type SPRO in the Account Description
6. Type your full email address in the Email Address field
7. Type your name in the Name field
8. Click Continue
9. Type in the following for Incoming Mail Server: mail.spro.net
   
   NOTE: OPTIONAL If you have your own domain name and your email does not end with @spro.net, change the Incoming Mail Server settings to: mail.yourdomain.com
   
   
10. Type your Full Email Address in the Username field
11. Type in your Password
12. Click Continue
13. Uncheck  Use SSL
14. Select Password from the Authentication dropdown
15. Click Continue
16. Type in the following for Outgoing Mail Server: mail.spro.net
    
    NOTE: If you have your own domain name and your email does not end with @spro.net, change the Incoming Mail Server settings to: mail.yourdomain.com
    
    
17. Check the Use Authentication checkbox
18. Type your Full Email Address in the Username field
19. Type your Password
20. Click Continue
21. Uncheck  Use SSL
22. Select Password from the Authentication dropdown
23. Click Continue
24. Verify your settings then click Continue
25. Click Done
26. Click Mail at the top left of the window
27. Click Preferences
28. Select the Accounts Icon on the left is selected
29. Click the Server Settings button
30. Type 587 in the Server Port field
31. Uncheck  Use SSL
32. Select Password from the Authentication dropdown
33. Type your Full Email Address in the Username field
34. Type your Password
35. Click Ok
36. Click Close

That’s it!

NOTE: If you are unable to send email after you have changed these settings it is possible that your internet service provider may be blocking your outbound email for security reasons. Providers such as Cableone, Verizon, and Clear have been known to do this. If this scenario applies to you, all outgoing email support questions will need to be directed to your ISP. SolutionPro does not have the ability to manage outbound email restrictions set in place by an internet service provider.