FAQ - POP Email Clients - New Accounts

Description: The steps below assume that you have a valid, active email account already setup with SolutionPro. While you are in the Outlook program, perform the following steps:

1. Click Tools  
2. Click E-mail Accounts
3. Select Add New E-mail Account
4. Click Next
5. Select POP3
6. Click Next
7. Type your Name
8. Type your full Email Address
9. Type your Full Email Address for the Username
10. Type your Password
11. Type in the following for Incoming Mail Server POP3: mail.spro.net
12. Type in the following for Outgoing Mail Server SMTP: mail.spro.net

NOTE: OPTIONAL If you have your own domain name and your email does not end with @spro.net, change the POP3 & SMTP server settings to: mail.yourdomain.com

1. Click More Settings
2. Click the Outgoing Server Tab
3. Click the checkbox My Outgoing Server (SMTP) Requires Authentication
4. Click the Advanced Tab
5. Type 587 in the Outgoing Server field
6. Click Ok
7. Click Next
8. Click Finish

That's it!

NOTE: If you are unable to send email after you have changed these settings it is possible that your internet service provider may be blocking your outbound email for security reasons. Providers such as Cableone, Verizon, and Clear have been known to do this. If this scenario applies to you, all outgoing email support questions will need to be directed to your ISP. SolutionPro does not have the ability to manage outbound email restrictions set in place by an internet service provider.