FAQ - POP Email Clients - New Accounts

Description: The steps below assume that you have a valid, active email account already setup with SolutionPro. While you are in the Outlook 2007 program, perform the following steps:

1. Click Tools  
2. Click Account Settings
3. Click the New button
4. Click Next
5. Type your Name
6. Type your full Email Address
7. Type your Password
8. Check the box at the bottom: Manually configure server settings…
9. Select  Internet Email
10. Type in the following for Incoming Mail Server: mail.spro.net
11. Type in the following for Outgoing Mail Server: mail.spro.net
    
    NOTE: OPTIONAL If you have your own domain name and your email does not end with @spro.net, change the POP3 & SMTP server settings to: mail.yourdomain.com
    
    
12. Type your Full Email Address for the Username
13. Type your Password
14. Click More Settings
15. Click the Outgoing Server Tab
16. Click the checkbox My Outgoing Server (SMTP) Requires Authentication
17. Click the Advanced Tab
18. Type 587 in the Outgoing Server field
19. Click Ok
20. Click Next
21. Click Finish
22. Click Close

That's it!

NOTE: If you are unable to send email after you have changed these settings it is possible that your internet service provider may be blocking your outbound email for security reasons. Providers such as Cableone, Verizon, and Clear have been known to do this. If this scenario applies to you, all outgoing email support questions will need to be directed to your ISP. SolutionPro does not have the ability to manage outbound email restrictions set in place by an internet service provider.