FAQ - POP Email Clients - New Accounts

Description: The steps below assume that you have a valid, active email account already setup with SolutionPro. While you are in the Outlook Express program, perform the following steps:

1. Click Tools  
2. Click Accounts
3. Click the Add button
4. Select Mail
5. Type your Name
6. Click Next
7. Type your full Email Address
8. Click Next
9. Type in the following for Incoming Mail POP3: mail.spro.net
10. Type in the following for Outgoing Mail SMTP: mail.spro.net
    
    NOTE: OPTIONAL If you have your own domain name and your email does not end with @spro.net, change the POP3 & SMTP server settings to: mail.yourdomain.com
    
    
11. Click Next
12. Type your Full Email Address for the Username in the Account Name field
13. Type your Password
14. Click Next
15. Click Finish
16. Double Click your email account that is listed in the in the internet accounts window
17. Click the Servers Tab
18. Click the checkbox My Server Requires Authentication
19. Click the Advanced Tab
20. Type 587 in the Outgoing Mail SMTP field
21. Click Ok
22. Click Close

That's it!

NOTE: If you are unable to send email after you have changed these settings it is possible that your internet service provider may be blocking your outbound email for security reasons. Providers such as Cableone, Verizon, and Clear have been known to do this. If this scenario applies to you, all outgoing email support questions will need to be directed to your ISP. SolutionPro does not have the ability to manage outbound email restrictions set in place by an internet service provider.