FAQ - POP Email Clients - New Accounts

Description: The steps below assume that you have a valid, active email account already setup with SolutionPro. While you are in Windows Mail, perform the following steps:

1. Click Tools  
2. Click Account Settings
3. Click the Add button
4. Select Email Account
5. Click Next
6. Type your full Email Address
7. Type your Password
8. Type your Name in the display name field
9. Check the box at the bottom: Manually configure server settings…
10. Select  POP from the dropdown
11. Type in the following for Incoming Mail POP3: mail.spro.net
12. Type in the following for Outgoing Mail SMTP: mail.spro.net
    
    NOTE: OPTIONAL If you have your own domain name and your email does not end with @spro.net, change the POP3 & SMTP server settings to: mail.yourdomain.com
    
    
13. Type 587 in the Outgoing Server Port field
14. Type your Full Email Address in the Email Username field
15. Click the checkbox My Outgoing Server (SMTP) Requires Authentication
16. Click Next
17. Click Finish

That's it!

NOTE: If you are unable to send email after you have changed these settings it is possible that your internet service provider may be blocking your outbound email for security reasons. Providers such as Cableone, Verizon, and Clear have been known to do this. If this scenario applies to you, all outgoing email support questions will need to be directed to your ISP. SolutionPro does not have the ability to manage outbound email restrictions set in place by an internet service provider.